The room had everything needed for a short stay, including radio in room tuned to local talk station. Well located and constructed building with a great bar area downstairs. Very nice staff.

great location staff very friendly

The customer service at the Ace Hotel New York was excellent. They went above and beyond and replied to my questions thoroughly and promptly.

Location was superb -- lots of restaurants of a variety of price and meal options. Coffee bar in lobby and hotel bar terrific. Anthony, the bartender was very accommodating. And helpful with eating tips. The lobby was definitely a gathering place for colleagues and others to meet. Amble spaces to park yourself. Room was funky and unique, with lots of room to spread out and desk to work on. Bathroom was old style

The location is very convenient. 3 mins to the train station and very close to K-Town for late night food. The hotel has this hipster and cool vibe. First floor is coffee shop during day time and a bar in the evening. When we come back to hotel in the evening, it's quite interesting to have this good music surrounding. The room is very cozy and there's empire state building right at our window and a decent brick building right across. excellent view and easy access to everywhere. Staff are helpful and chill. The shops at the hotel are also quite popular ie the coffee and cake store. Very New Yorker conceptual shops and we even get discount for our stay.